Fairmont Hotsprings Wellness Weekend

CANCELLATION POLICY

Please note that because Retreats by Caroline Dalton are limited to a small number of attendees, to allow for a more personable, intimate experience, our cancellation policy is in place to help guests, our team and suppliers work together in sharing expenses that may arise from unexpected cancellations.

• Booking Deposits are NON-REFUNDABLE.
• ALL retreats are NON-REFUNDABLE.
• If you are booking Double Occupancy and your other occupant as not paid and signed up for their spot you will be charged the balance for the Single Occupancy rate by the method of your original payment
• Full balance due upon registration.
• No Refunds given. You may transfer or sell your pass, there will be no refunds or credits, no exceptions.
• If we have a waitlist arrangements may be made to transfer a pass with compensation, less 4% Admin fee.
• Any transfers done through Caroline Dalton Energy Healing will incur a 4% processing fee

• We realize that booking a retreat is a serious investment in yourself and that the intention of cancelling it is not a desirable outcome, however unexpected events do occur, so we strongly encourage participants to purchase an all inclusive travel insurance plan and that it is your responsibility to read and understand our cancellation policies. Exceptions cannot be made for any reason, including weather, injury/illness, or personal emergencies. No refunds or credits for failure to attend or failure to complete the retreat, or for arriving late or leaving early. For retreats outside of Canada Proof of medical travel insurance is mandatory for each participant on all of our retreats and out be sent to us at least one week prior to your departure. If travelling by air we highly suggest that you purchase trip cancellation insurance in order that your trip fees will be covered should you or your family an emergency prior to your trip or while on the trip.  Most travel insurance must be purchased within 2 weeks of securing your spot. We reserve the right to cancel retreats with inadequate participant interest, in which case all money paid to Retreats by Caroline Dalton will be refunded. Notification of cancellation for this reason will occur at least 20 days prior to retreat start date. Retreats by Caroline cannot be held responsible for any personal expenses, such as airline tickets due to changes in itineraries or retreat cancellations.

COVID TRAVEL UPDATE

Please note that if the retreat has to be postponed based on border closures then a credit for a guests’ hold deposit will be issued to be used for the postponement date. If the retreat happens as scheduled, but a guest decides not to attend based on any other reason than a country’s border closure, then the regular cancellation policy (stated above) will be maintained.

If travel around the world is still being disrupted as the retreat nears, the final balance due date will be postponed until a final decision is made at the 1-month mark before the start date.

All attendees will agree to adhere to any covid regulations in place of the location where the retreat is held. All travel mandatory requirements such as vaccinations, boosters, tests will be followed as required by law and while on retreat, guests agree to any local regulations in place such as masks, ‘green passes’ and the like.

DISCLAIMER

Retreats by Caroline Dalton and all persons involved in retreats (herein after referred to as “AGENTS”) act only in capacity as AGENTS for the participant in all matters connected with travel, sight-seeing journeys and transportation, and as AGENTS hold themselves free of responsibility for any damage occasioned by any cause. AGENTS will not be responsible for any damages or expenses or inconveniences caused by late departures or change of schedule, strikes or to their conditions, nor will be responsible for loss or damage to baggage or any of the participant’s belongings. All prices quoted are correct at time of printing, include the cost of operation of the journeys, and are subject to currency changes. AGENTS shall not be responsible for personal injury, death, accident, delay, loss, damage, irregularity or property damage as a result of force majeure or for any other losses or damages incurred by any person or journey participants caused by any delay or change of itinerary or arising out of any act, including, but not limited to, any act of negligence, any person acting for or on behalf of AGENTS for transportation, accommodation or sight-seeing provider or any other person or entity rendering any of these services or accommodations being offered in connection with this journey. This agreement supersedes all previous oral or written communications, representations, or agreements between the parties. Participants assume the risk involved when participating in excursions, foreign travel, and any and all activities and/or pursuits voluntarily undertaken while participating in the retreat. Participants agree that any and all disputes between Participants and Caroline Dalton shall be governed by British Columbia law. Participants agree to mediate any and all disputes prior to the institution of any litigation. In the event of any litigation between the Parties to this agreement involving their respective rights or obligations, such litigation shall take place in Nanaimo, British Columbia and the prevailing party shall be entitled to recovery of reasonable attorney fees and court costs of litigation. In regard to the stay during the retreat, AGENTS will provide safe, careful instruction and safe premises, but ask that each participant to take personal responsibility for their own self-care and (in the unlikely case) for any injuries incurred during retreat. Modifications are given to retreat participants with specific needs. If participants are unsure of their physical ability due to previous injuries, they should seek the advise of a healthcare practitioner beforehand.

By participating in a retreat, guests acknowledge and agree to images and photos of their being and likeness being taken by Caroline Dalton and other participants and that such images may be shared at will online and publicly.